Privacy Policy - Informative note

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    You are here: Home page > Service

    Service

    PRISMA INDUSTRIALE S.r.l. is not simply a machinery supplier: it is your partner in product inspection and quality control.

    A partner who is by your side from the start to help you identify the right instrument and is there even after the sale, offering all the services necessary to reach your goals and maintain them over time, with professionalism and skill.

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    Only someone who has designed and built an instrument has the right skills to take care of it the proper way.

     

    For this reason, it's important to contact our Service department and trust in the professionalism of PRISMA experts and technicians, preventing unauthorised third parties from intervening, which runs the risk of damaging the value invested in a high-level control instrument.

     

    Guaranteeing perfect operation over time and minimising production downtime are the priorities of every one of our customers. This is what our Service department aspires to.

     

     

     

    Learn more about our Services

     

    SERVICE: Training

    Our Training Centre has put together a training programme that will allow you to use the potential of the machines to the fullest, guaranteeing proper operation and lengthening the life cycle.

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    Service: Remote and On-site Assistance

    Our team of experts and maintenance technicians is at your complete disposal to provide information about our services, resolve a problem over the phone or schedule a service call at the establishment.

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    Service: Calibrations, validations and assistance plans

    PRISMA is always by your side to make you up to date with evolving standards and to check proper machine operation with periodic calibration checks.

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    SERVICE: Spare Parts and Test Samples

    Often, even the failure of a small machine component can cause production standstills and serious losses for a business. That's why we have an office exclusively dedicated to quickly supplying original spare parts.

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